Virtual GP & More!
Employees of Generali UK Group Income Protection (GIP) clients now have access to a range of modular online services provided by Teladoc Health. This includes 24/7 access to UK GPs, Second Medical Opinion services, and Mental Health support to navigate individuals through the various options available; now also including parent and child assessments.
Most of these services are also accessible to the employee's immediate family members, including children up to the age of 21 who are in Full Time Education (FTE). Whether they need assistance with physical health, mental health, or both, Generali has them covered.
Peace of Mind in Your Pocket
Employees can conveniently schedule video or phone calls with UK-based GPs at any time that suits them. These virtual appointments can take place from the comfort of their own homes or workplaces, with no additional cost (except for cases such as private prescriptions where indicated).
It's now possible to switch off any of the modular elements of this service, as required. Please discuss your specific (Teladoc) service requirements with your Generali Business Development Manager eb.enquiries@generali.co.uk.
Video Introduction
Watch this short explainer video first.
Our friendly avatar1 Jason, introduces our NEW Virtual GP service - one of the complimentary Added Value Support Services included with your Generali group risk contact, in partnership with Telus Health.
You can download a transcript of the Avatar recording here.
Key Benefits
- Independent and confidential, 24/7 access to a UK registered GP.
- Easy access via phone or video-call, with our LifeTime Assist smartphone app or web portal.
- Securely share your medical documents, before or during consultation.
- Referral letters: available directly from the portal, useful with private medical insurance or for sharing with your own GP.
- Consultation notes securely stored in the portal for easy access.
- Onward referrals to the Mental Health Navigator and Second Medical Opinion service if appropriate.
- Sick notes available where appropriate.
- Private prescriptions, with free same or next day delivery. Prescription costs are chargeable to the member.
- 30 mins consultation time with a GP (if appropriate) where more than one condition can be discussed.
Other services available include the following:
- Second Medical Opinion (SMO)
- Mental Health Navigator (MHN)
- Parent and Child Assessments.
Please click here to learn more
Who can access these services?
For access and eligibility details relating to these services, please download the relevant leaflet from the selection below.
Resources
To learn more or discuss rolling out the Virtual GP service to your organisation please contact your Generali Business Development Manager via eb.enquiries@generali.co.uk
1 The information provided by the avatars on this website is for general information purposes only. Nothing in these videos nor on this website is intended to provide financial or legal advice or to create a contractual relationship. All additional services outlined in these videos are non-contractual and can be withdrawn / changed at any point in time. The avatars are fictional characters and any resemblance to any real person is purely coincidental. Availability and eligibility for services will be subject to certain criteria. It is important to review the corresponding member leaflets for each service and, where applicable, the terms and conditions - including limitations of each service - before making any decision about whether or not to use the services